As your tour operator we respect your investment and want to make sure that you are protected when booking your holiday.
We therefore include complimentary financial protection in every booking which is provided to Icon Expeditions by Guardrisk (rated AA for its claims paying ability). They are the largest specialist insurer in South Africa. The cover provided by them has been arranged with Alexander Forbes - the largest short-term insurance broker in South Africa.
Icon Expeditions is therefore protected against financial loss as a result of insolvency by our suppliers (such as lodges, hotels, guest houses etc). Consequently you as the client are also protected.
This financial protection covers all aspects of your travel package booked with Icon Expeditions and is included in each booking completely free of charge. You do not get this cover if you book direct.
This is in addition to being an accredited SATSA member. SATSA stands for the Southern Africa Tourism Services Association, and through our membership it testifies that we have a financial guarantee in place to cover monetary deposits lodged with us in advance of services to be rendered. For more information please see the SATSA Website: SATSA
SATSA Contact: Lizzie Mokgothu
P.O.Box 900, Ferndale, 2160, South Africa
Tel : +27 86 12 SATSA (72872) or +27 11 886 9996
Fax: +27 886 7557
Email: memberships@satsa.co.za
It is important to note that this financial protection is not travel insurance. You will have to make sure that you are appropriately covered against cancellation fees and curtailment costs in case of medical reasons preventing you from travelling. In addition you need to make sure that you have adequate medical cover in case of emergency. Icon Expeditions offers travel insurance to clients, which can be booked below through TIC (Travel Insurance Consultants).
Please note that Icon Expeditions is an agent for TIC, a specialist insurer in South Africa. You'll be signing a contract with them directly. To purchase this cover online, simply click on the button below. If you have any questions or should you wish to book your insurance more than 11 months prior to travel, kindly contact the TIC call centre for a tailored solution.
From South Africa: +27 (0) 860 100 484
From Outside South Africa: +27 (0) 11 521 4000

Summary of cover:
Medical & Related Expenses Illness or Injury: R50,000,000
Accidental Death: R100,000
Journey Cancellation: R50,000 per adult traveler (on family cover)
Journey Curtailment: R50,000 per adult traveler (on family cover)
Personal Liability: R2,000,000
Luggage (Single Item Limit): R10,000 (R5,000)
Please note that the currency used in the quoting system is ZAR (South African Rand)
Destinations covered:
For travel TO: South Africa, Namibia, Botswana, Zambia, Zimbabwe, Malawi, Mozambique, Swaziland, Rwanda, Uganda, Kenya, Tanzania (incl. Zanzibar), Mauritius, Seychelles, Madagascar and Reunion.
Your cancellation & curtailment cover is ZAR50,000 per adult travelling. Should you require additional cancellation / curtailment cover, contact the TIC's call centre.