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Terms and Conditions
If you use this website, you agree to the following terms and conditions:
Copyright
Copyright © 2008. Icon Expeditions, 81 St Johns Street, Gardens, Cape Town, South Africa.
Intellectual Property Rights
All the content on this site, including text, graphics, logos, icons, designs, colours, layout and trademarks are the intellectual property of Icon Expeditions and its associates and are as such protected by South African and International Intellectual Property Law.
Privacy
Icon Expeditions will keep all personal information you give us as strictly confidential and no personal information will be made available to third parties, unless obliged to do so by law or legal process.
When you forward personal information including your name, e-mail address, mailing address and credit card details to us, Icon Expeditions will use a secure server to encrypt such information before it is received by us. Once we receive it, we will protect such information from unauthorised access and use.
This site may use "cookies" to customise it and make your visit to us more user friendly. Cookies cannot harm your computer in any way and are an industry standard. They are small text files that contain only information provided by you, the visitor, to the website.
Furthermore, our users may configure their browsers to not accept our cookies. Icon Expeditions may send e-mail messages to our customers with news and special offers and users may, by return mail, indicate whether they would prefer not to receive any such mail in future.
Disclaimer
Although Icon Expeditions endeavours to provide accurate, up- to-date and truthful information on this site, Icon Expeditions nor any of its employees, agents and associates make any representations or give any warranties, whether expressly, tacitly or implied, as to the operation of the site, the information, content, materials and products included and available from this site.
Icon Expeditions, its employees, agents and associates will not be liable for any damage of whatsoever nature arising or resulting from the use of or inability to use this site or the information contained hereon, including but not limited to direct, indirect, incidental, punitive and consequential damage.
Agreement
The information contained on this site is an invitation to do business and not an offer. If you forward an offer to us, Icon Expeditions shall indicate their acceptance thereof by return mail. Icon Expeditions act herein as an agent for our respective business partners and therefore any agreement resulting from the acceptance of an order is deemed to be an agreement between the relevant business partner and yourself.
Editorial Control
This website contains content provided by third parties and hyperlinks to other sites. Icon Expeditions does not screen or filter such content or the other sites or information available from the other sites, and therefore does not accept any liability for defamatory, illegal or criminal content contained on those sites. We encourage our users to report any infringement, illegal or criminal content found on any of the sites available through links from this site in order to investigate whether such a link should be removed. Due to the variation of season our rates are purely an indication and whilst we do our level best to maintain the accuracy these are indicative.
Applicable Law
This site is created, maintained and controlled in the Republic of South Africa and as such, the laws of the Republic of South Africa and the jurisdiction of the South African Court govern this user agreement and the use or inability to use this site.
Change to User Agreement
Icon Expeditions reserves the right to make changes to this site and this user agreement at any time without notice.
Booking Terms and Conditions
In order to confirm your clients’ reservation, Icon Expeditions requires a 30% deposit payment at the time of making your booking. Failure to do so will result in your reservation automatically being cancelled. The balance of payment is due 8 weeks (60 days) prior to the commencement date of the itinerary. Bookings made within 8 weeks (60 days) prior to departure are subject to full prepayment at the time of confirming the reservation.
Please note that should you have been quoted in US Dollars and wish to settle payment by means of a credit card, your quotation will be converted to South African Rand prior to the transaction being processed due to foreign exchange regulations by the South African Reserve Bank. The Dollar/Rand rate of exchange on the day that the transaction is processed will be used to determine the equivalent Rand amount with any resulting foreign exchange differences or bank charges being for the client’s account. The South African Reserve Bank prohibits South African companies from taking foreign credit card payments and keeping the payment in foreign currency. The payment has to be converted to South African Rand before it is credited to the recipient.
Clients are welcome to settle payment by means of a bank transfer – in this instance the amount will be converted by your bankers on presentation of our invoice. It is the client’s responsibility to inform and instruct their bankers that the net invoice amount must equal the funds clearing into the Icon Expeditions bank account and that ALL bank charges are for the client’s account.
Flights and Payment
Please note that in the event of flights being booked and secured by Icon Expeditions on behalf of the client, payment is required by credit card because of the time delay of securing funds to us when paying by bank transfer. In addition to this, when booking flights, we require a copy of all passengers’ passports. Airlines require the full names of passengers as printed on the passports and will not accept changes once tickets are issued. It is a security procedure which will ensure there are no discrepancies. Icon Expeditions accepts no responsibility for incorrect passport numbers or incorrect spelling of full names. Please ensure to provide accurate information to your Icon Expeditions Consultant.
Our Standard Cancellation Policy:
Cancellation prior to 8 weeks of travel - Full 30 % deposit is forfeited.
Cancellation 8–4 weeks prior to travel - 50% of total cost is forfeited.
Cancellation less than 4 weeks prior to travel - 100% of total cost is forfeited.
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